Contact Us

Effective Date: November 11, 2026

COMPANY NAME: Zhengzhou Jianjian E-Commerce Co., Ltd.

ADDRESS: Room 402, Hua'an Enterprise Building, No. 15 Tangkeng Road, Tangkeng Community, Henggang Subdistrict, Longgang District, Shenzhen

POSTAL CODE: 518173

COUNTRY/REGION: China

We're Here to Help

At Findflare®, we believe great customer service is an important part of every journey. Whether you have questions about our products, need assistance with an order, or would like more information about our services, we're happy to help.

Our customer support team is here to make your shopping experience simple, convenient, and enjoyable.

Get in Touch

Customer Support Email

service@findflare.store

For questions about products, orders, shipping, returns, or refunds, please contact us by email. Our team will be happy to assist you.

Contact Phone Number

+1(707)278-0181

Customer Support Hours

Monday–Friday

9:00 AM–6:00 PM PDT

Our customer support team is available during the hours listed above, excluding weekends.

How We Can Help

Product Questions

Need more information about product features, compatibility, or specifications? Contact us before placing your order.

Order Assistance

If you have questions about an existing order, please include your order number in your message so we can better assist you.

Shipping & Delivery

For questions about shipping arrangements, delivery estimates, or tracking information, our support team is available to help.

Returns & Refunds

If you need assistance with a return, exchange, refund, damaged item, or incorrect order, please contact us before sending any products back.

A Quick Note Before Contacting Us

To help us assist you more efficiently, please include the following information when contacting our support team:

  • Your full name

  • Order number (if applicable)

  • Contact email address

  • A brief description of your question or concern

  • Relevant photos, if reporting a damaged or incorrect item

Our Commitment

At Findflare®, we're committed to providing practical driver accessories and a reliable shopping experience. Your questions and feedback help us continue improving our products and services.

Thank you for choosing Findflare®. We look forward to assisting you!

Company Information

Findflare® is owned and operated by Zhengzhou Jianjian E-Commerce Co., Ltd.

Registered Address: Room 402, Hua'an Enterprise Building, No. 15 Tangkeng Road, Tangkeng Community, Henggang Subdistrict, Longgang District, Shenzhen, China

Postal Code: 518173

Country/Region: China

Website: https://findflare.store

Email: service@findflare.store

Phone: +1(707)278-0181